Contractor Score is a web platform created to help contractors and engineers obtain a general rating or score of their overall credibility. The goal is for a contractor or engineer to earn a good score and compare themselves to the rest of the market. This, in turn, helps them understand their strengths, weaknesses, and learn how to improve their quality of service.
Watch The Product Demo Here
The old Contractor Score platform was becoming outdated and called for a complete revamp. This involved everything from the website to the scoring system itself.
The site owner needed a more automated system to grow the business, and have less involvement in the overall process. The old system was relying heavily on emailing users in the system manually to communicate, as well as manually generating PDF documents to send their scores.
We provided a performant and scalable system that included automated processes across all of the user types in the system. Communication is driven by data being passed in between the various steps of the process and approval/denial steps to ensure cross-checking and validation of various documents.
Automatic PDF generation allowed for the site owner to have the PDF documents automatically sent to the users for their score - and not have to email each user individually with their custom certificate.
Before we began our long app development process, we knew our job was going to involve starting from scratch and implementing an entirely new system. Safe to say, we had a long road ahead of us. The good news was we knew exactly what needed to be done. Here’s what we did.
Discovery
The first phase of the project was all about understanding expectations.
New and Improved User Journey
We set a clear design goal and began mapping out the various users in the system.
Create Wireframes
Design and Development
Once the wireframes were approved, we began the process of bringing the app to life.
Test and Fine-Tune
Thanks to our exhaustive process of mapping the user journey, the development phase was very smooth.
The revamped Contractor Score platform streamlined the scoring process by automating tasks that were previously manual, such as emailing users and generating PDF documents. This automation not only improved operational efficiency but also enhanced the user experience, making it easier for contractors and engineers to obtain and understand their credibility scores.
"Imaginovation not only met but exceeded our expectations, helping us transform our operations into a seamless digital experience."
"What impressed me the most was their attention to detail. They didn't just focus on getting the job done; they ensured that it was user-friendly, visually appealing, and optimized for performance."
“Their expertise and technical knowledge allow them to deliver highly specified solutions.”
