How Workflow Automation Software Can Make Your Business More Efficient

May 2019
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Author : Michael Georgiou
Workflow automation software

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Every business must optimize its processes to improve efficiency, minimize costs, and increase revenue. Implementing workflow automation software can help you achieve this.

Workflow automation software is an invaluable asset for any business. It helps companies reduce the time and resources spent on repetitive and manual tasks. Also, it enables you to get the everyday tasks done at a faster rate.

When implemented correctly, these workflow automation tools can help you save thousands of work hours every year.

What is Workflow Automation?

So what’s all the fuss about business workflow automation? Simply put, workflow automation is a technology that can be used to automate various business processes to reduce or eliminate human intervention.

Workflow automation transforms existing legacy and manual business processes such as approvals, claims, requests, assignments, etc., into a centralized, automated system.

Tasks that required a lot of manual paperwork are now being handled digitally in a systematic way.

Why Businesses Need Workflow Automation Software? Facts You Should Know

Why businesses MUST adopt workflow automation technologies? The following are some facts that might clear your doubts.

Did you know:

  • Poor leads management costs companies at least 1 trillion USD every year
  • More than 50% of sales time is wasted on unproductive prospecting
  • Employees spend 20% to 40% of their time searching for documents manually
  • 73% of Customer Support professionals believe managing time and workload the biggest issues
  • CEOs spend nearly 20% of their time on work that can be automated

It’s clear that companies spend quite a lot of time on redundant, manual tasks that can be automated. If you really want to take your business to the next levels, you should think of investing in a business workflow automation software.

Infographic Workflow Automation Software

Benefits of Workflow Automation Software

An automated workflow benefits your business in numerous ways. Here are some of the most important benefits of business workflow automation:

1. Fewer Errors, Less Risk

Manual and human error is something that even well-managed companies can’t escape. The right workflow automation software can significantly reduce human errors that cost companies a lot of time and resources.

The automated workflow system would just need the authorization to proceed, and it would handle the rest of the tasks.

For example, let’s say your business requires sending periodic emails to your clients or customers. If you implement the automation software, all you would need to do is just authorize the simple requests made by the tool, like send or accept or reject the email.

The automation tool would handle the rest of the activities such as updating the list, attaching an updated file, adding proper signatures, subject line, etc., on its own.

This would eliminate the possibility of forgetting to send the emails or attaching the outdated files and so on.

Human errors affect finance, sales & marketing departments a lot. A mistake in sales means the loss of a potential customer, which ultimately has a severe impact on your revenue. With the help of workflow automation, you can eliminate human errors and the risks involved.

2. Saves Time

Automated workflows help your employees save time on repetitive tasks. Hospitals are the best examples of how workflow automation saves time.

In hospitals, doctors generally prescribe the medications and leave to check the next patient. The nurse takes this prescription, enters it into the computer for billing, and gets back to you with the dosage. Later that day, the nurse has to track down the same doctor to get the confirmation signature so that she can submit the details to the administration.

This whole process takes up significant time of the nursing and administrative staff.

Now, in this case, if the hospital has the necessary workflow automation in place, the system would take care of this manual, repetitive task on its own.

The system would trigger the workflow every time the nurse would enter a prescription for billing. The doctor would receive a notification on his/her mobile to confirm the medication & dosage. After that, it would send a notification to the administrative task about the drug and update the patient profile.

With the help of this automation, nurses can save quite a lot of time, which they can spend in taking better care of the patients.

3. Improved Employee Productivity and Quality of Service

Repetitive tasks are the main reason why employees feel unmotivated. The mundane tasks not only take up time, but they also hurt the overall productivity of your employees.

Eliminating repetitive tasks allows your employees to focus on more critical business activities. It can enhance the morale in employees and improves creativity.

Businesses that have automated workflows for repetitive and manual tasks have successfully increased employee productivity by 12% to 15%.

4. Improved Teamwork and Communication

Workflow automation provides your employees with a convenient platform where they can communicate and collaborate efficiently.

Proper communication encourages teamwork and improves overall productivity.

Most of the workflow automation systems have internal communication platforms that are designed to connect different departments and teams within your organization. It will notify individual groups when the specific phase of the project is completed, so the team responsible for the next stage can step in.

5. Actionable Data and Scalability

Workflow automation can help your team focus more on the organization’s growth rather than spending time on mundane tasks. The right business automation software allows you to eliminate the bottlenecks and reach a higher potential.

In addition, workflow automation software provides you with valuable insights and actionable data. This data helps you identify employee performance, overall business productivity, and the problem areas.

Improved task management and resource allocation can increase individual team performance and overall productivity of your organization.

Let’s Automate Your Business Workflow

A sophisticated workflow automation software allows your business to achieve higher goals in relatively less time. As most of the tasks are automated, you can put more effort into the core business operations and boost the growth rate.

But, getting your business workflow automated is not as easy as it seems, especially if you’ve used legacy systems. The best workflow automation development team would take care of everything from existing workflow optimization to legacy data migration.

Want to automate your business workflow and have a legacy application that needs to be redeveloped? Get in touch with us. We are an award-winning web and software development company with a vast experience of developing workflow automation tools for different industries.


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